Warehousing is one of NatPharm’s key responsibilities and an important component of the procurement supply management (PSM) system. NatPharm has adopted a modern warehouse management system that is integrated with our ERP to ensure that there is no loss of drug potency during storage. NatPharm stores pharmaceutical products under the required controlled storage and transit conditions in order to ensure that their quality is not compromised. NatPharm warehouses meet international standards relating to medical storage environmental control, which include regulated temperatures and refrigeration, adequate lighting, humidity, conditions of sanitation, ventilation, and segregation. These are maintained and constantly monitored wherever drugs and medical supplies are in storage.

To ensure that medicines maintain their potency throughout the health supply chain, NatPharm has established a branch network which is strategically located in major towns and cities. NatPharm has two regional stores which are Harare and Bulawayo servicing three provinces apiece. The company has four other branches to compliment the two regional stores which are Gweru, Masvingo, Mutare and Chinhoyi.  Plans are afoot to commission a new State-of-the-Art warehouse in Harare to reinforce NatPharm’s massive pharmaceutical storage capacity.